Shipping Information
Review our order processing times, USA and international delivery estimates, shipping methods, and support options for delayed or missing packages.
USA Delivery
Products shipped from the US Domestic warehouse are typically delivered within 2–5 business days.
International Delivery
Products shipped from the International warehouse usually arrive within 7–21 business days.
Order Processing
Orders are generally processed and prepared for shipment within 24–48 business hours after payment is confirmed.
Order Protection
If your order has not arrived within 30 days, contact support and our team will review the shipment and assist with the next steps.
Shipping Method
Orders are shipped using registered mail or equivalent shipping services, depending on the warehouse and destination. Packaging is prepared with privacy and delivery success in mind.
- Discrete packing methods are used
- Products may be shipped in one or more parcels when needed
- Shipping costs are automatically calculated at checkout
Delivery Time Frames
Delivery estimates vary depending on the warehouse location, destination country, customs procedures, and local mail performance.
- US Domestic warehouse: 2–5 business days
- International warehouse to USA: 7–21 business days
- Europe: delivery times may vary depending on local routing and customs
Split Shipments
Some orders may be split into multiple packages depending on stock availability, product type, or warehouse routing. When this happens, packages may arrive on different days.
Addresses & Delivery Details
We can ship to many standard addresses, including eligible PO Boxes and APO addresses where supported by the selected shipping route. Please ensure your shipping details are entered accurately at checkout.
Tracking & Order Status
Most shipments include tracking or internal shipment status updates. In some cases, tracking visibility may be limited depending on the route and carrier. Estimated delivery details are available through your account order history when applicable.
Delayed or Missing Orders
Delays can occur because of customs, routing issues, or postal service instability. If your package has not arrived within the expected time frame, please contact support with your order details so we can assist.
Important Note
Shipping fees are calculated automatically at checkout based on the products in your cart, their warehouse location, and the destination. Orders may include items from multiple warehouses, and the final shipping cost is calculated during checkout.
Shipping FAQ
Do you ship US domestically?
Yes. Products listed under the US Domestic warehouse can usually be delivered within the United States in 2–5 business days.
Do you ship to P.O. Boxes and APO addresses?
In many cases, yes. Please make sure your shipping information is entered correctly and include any necessary delivery notes during checkout when appropriate.
Is packaging discreet?
Yes. Orders are packed with privacy in mind and prepared to reduce unnecessary attention during transit.
Is a signature required for delivery?
Some shipments may require a signature depending on the shipping service and destination.
How long does it take for an order to ship out?
Orders are usually processed within 24–48 business hours after payment is received, although exceptions may occur during unusually busy periods or external disruptions.
What should I do if my package is late?
If your order has not arrived within the expected delivery window, please contact support with your order details so we can review the shipment status and assist you.
What does "Semi-shipped" mean?
"Semi-shipped" usually means that part of the order has already been released for shipment while the remaining part is still being prepared.