Frequently Asked Questions Related to Payments

On this page you can find questions and answers related to payments for orders placed at RoidsMaLL store.

How to pay for my order ?

You can pay by following these steps:

1. Go to your account and click "My Orders" from the top right corner.
2. View the order you want to pay and click the button "Payment Information" next to respective order ID.
3. You will be redirected to the payment page with the additional information and choose the payment method you wish.
4. Here you can see the available payment methods for this order, choose the one which better suits you. If you can't select some payment method, then it is not available for this order or account. After choosing a payment method, follow the instruction provided on that page, we kindly ask to read carefully the instructions, most payment methods require to be confirmed by you, except crypto-payments, after sending funds, each payment method has a special form which needs to be completed by you, without this info we won't know that you have submitted funds.

After the transfer was made:

1. After submitting payment information (if you have paid with crypto-currencies, then there is no need to submit payment info), you will see that your order has the shipping status "Pending" and payment status "Verification", this means that we have accepted your order, and before processing it, we need 2-4 business days to confirm your payment. The fastest way to confirm payments, is to use Bitcoin, Ethereum, Bitcoin Cash or Litecoin. Once your payment was confirmed, the status of payment on your order should change to "Paid" or "Semi-Paid" (if there weren't sent enough funds to cover the shipping fee and gear costs).
2. Now your order is being processed, if the payment status is "Paid". We need a few business days to pack and send your order to the mail carrier.

For any other questions do not hesitate to contact us.

Can I pay with my credit card?

At the moment you can't pay directly with your credit, but we have a lot of payment methods which has the option to use your credit card online.

Can my transfer be lost or seized ?

Absolutely no. If the transfer has not passed the verification by the transfer company, the money is refunded to the sender.

What payment methods do you have?

To view our payment methods, you need to place a new order, follow the checkout steps, and then you will be redirected to available payment options.