Frequently Asked Questions Related to Account

On this page you can find questions and answers related to your account at RoidsMaLL store.

Can't sign in to my account. What should I do?

If you have failed to remember your password, you should reset it utilizing the "Forgot password" utility on our website. You will get an email with the login and password. In the event that you have not gotten the email, feel free to contact us, and we will help you to restore your account. We kindly ask to not create multiple accounts on our website, as this will create confusion for us.

How to check previous orders?

You can view your orders in the "My Account" section. You can see just the paid, shipped, semi-shipped, delivered and unpaid orders. Those orders which were canceled are erased forever.

How to reset my password?

In the event that you have failed to remember your password or lost it, then use the Forgot password feature, which is available here.

Enter the email address that you have utilized at the registration. We will email you the login and password. In the event that you have not gotten it, kindly check your spam or junk folder, especially if you're using AOL, HOTMAIL or YAHOO mail service.

How do I view my order history?

You can view all your placed orders with us under "My Orders" section, to view this page you must be logged in.

Unpaid orders are being canceled and deleted automatically after a month or so, you will receive an email notification about unpaid orders.

How do I delete my account?

Before you erase your account, you should know that ALL of your record orders will be permanently erased from our database. This incorporates your email, delivering address, and all orders put on our site. To delete your account, feel free to contact us by using our tickets system.